Payment stress

Can't afford your mortgage?

When the monthly payment no longer fits your income, there are usually more options than it feels like. The right path depends on whether the problem is temporary or long-term, how many payments you have missed, your equity position, and your loan type — and acting early consistently produces better outcomes than waiting.

Last reviewed: May 2026 · About this site

Act early: The earlier you contact your servicer, the more options are available. This page is educational and does not replace advice from your servicer, a housing counselor, attorney, or licensed professional.

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Answer a few private questions about your payment, income, reserves, and mortgage situation. See whether your risk looks low, moderate, or high — and which next steps may fit your situation.

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What to do in the next 48 hours

Before comparing long-term options, take these three immediate steps:

  1. Calculate your actual payment-to-income ratio. Divide your total monthly housing cost (mortgage, taxes, insurance, HOA) by your gross monthly income. Above 35–38% indicates meaningful stress. Above 45% is generally considered a significant hardship level by servicers.
  2. Open all mail from your servicer. Many homeowners avoid servicer notices when money is tight. Every unread notice may contain a deadline that — if missed — closes off an option permanently.
  3. Call your servicer today. Do not wait to have a perfect plan before calling. Simply say: "I am experiencing financial hardship and want to understand what assistance options are available for my loan." Write down what they tell you, including the representative's name and the date.

Temporary problem or long-term problem?

The single most useful distinction when you cannot afford your mortgage is whether the problem is temporary or structural. Servicers and programs are designed around this difference.

Temporary hardship

Short-term job gap, temporary medical bills, delayed bonus, seasonal income dip, temporary family emergency. Income is expected to recover within 6–12 months. Best fit: forbearance, repayment plan, or short-term payment deferral.

Long-term affordability problem

Permanent income reduction, large property tax or insurance increase, divorce, disability, unaffordable ARM reset. Payment will remain too high without a structural change. Best fit: loan modification, refinance (if you qualify), selling, or renting out part of the property.

All options — explained briefly

Warning signs you should not wait

If any of the following apply, act immediately rather than continuing to monitor the situation:

What to say when you call

Use this language when calling your servicer: "I am experiencing a financial hardship and I am requesting a review for available loss-mitigation options. My loan type is [FHA/conventional/VA/USDA]. What programs are available, what documents do you need, and what are the deadlines?" This phrasing signals you know your rights and typically routes your call to the loss-mitigation department rather than general customer service.

Start with a simple risk check

MortgageStressScore.com gives an educational estimate of your mortgage stress level and shows which options may deserve attention first.

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