Mortgage help guide

Can't afford your mortgage payment?

A high payment can feel urgent, but the safest next step depends on whether the problem is temporary, permanent, or already causing missed payments.

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First, identify the type of problem

SituationPossible direction
Temporary income dropForbearance, repayment plan, budget bridge, servicer hardship review.
Permanent income changeLoan modification, selling, renting, or restructuring the household budget.
High rate but stable financesRefinance break-even analysis and rate monitoring.
Already behindContact servicer and consider a HUD-approved counselor quickly.

Do not ignore notices

If letters or emails from your servicer are arriving, open them. Missing a deadline can reduce options. Keep copies of every notice, every payment confirmation, and every message you send.

Be careful: Avoid companies that promise guaranteed mortgage relief or ask for large upfront fees. Use official resources and verify any professional before sharing documents.

Options that may be worth comparing

  1. Servicer hardship review — ask what options exist for your exact loan.
  2. HUD-approved housing counseling — free or low-cost guidance from approved organizations.
  3. Loan modification — potential change to existing loan terms.
  4. Forbearance — temporary pause or reduction, not forgiveness.
  5. Refinance — only if the math works after costs.
  6. Sell or rent — sometimes better than falling deeper behind.

Use numbers, not panic

Calculate your payment burden, missed-payment risk, equity position, and urgency. A simple score can help you decide whether you are planning ahead or need immediate help.

Check your Mortgage Stress Score

Use the free calculator to understand your estimated risk level and compare possible next steps.

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Educational information only. MortgageStressScore.com is not a lender, mortgage broker, law firm, financial advisor, foreclosure prevention company, or housing counseling agency.