Mortgage help guide

Mortgage hardship letter guide

A hardship letter explains why you are struggling and what kind of help you are asking your mortgage servicer to review.

Check my free score

What is a hardship letter?

A mortgage hardship letter is a short explanation sent to your mortgage servicer when you are requesting a hardship review, forbearance, repayment plan, loan modification, or another assistance option.

What to include

Simple structure

Subject: Request for mortgage hardship assistance review

Dear Servicer,

I am writing to request a review of available mortgage assistance options for my loan. I have experienced [brief hardship explanation], which has affected my ability to make my mortgage payment.

My goal is to keep my home if a sustainable option is available. Please let me know what documents you need to review my situation for available options such as repayment plan, forbearance, deferral, or loan modification.

Thank you for your time.

Keep it honest and specific

Do not exaggerate or copy a dramatic template. A clear, truthful letter with dates, facts, and a specific request is usually stronger than emotional language.

Reminder: A hardship letter does not guarantee approval. Your servicer may require documentation and may evaluate your loan under specific investor or program rules.

Check your Mortgage Stress Score

Use the free calculator to understand your estimated risk level and compare possible next steps.

Start free check

Educational information only. MortgageStressScore.com is not a lender, mortgage broker, law firm, financial advisor, foreclosure prevention company, or housing counseling agency.