Mortgage help guide

Need help with your mortgage payment?

Start with a calm checklist. Learn the main options homeowners compare when a mortgage payment becomes hard to manage.

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What to do first

If your mortgage payment is becoming difficult, the most important step is to understand how urgent the situation is. A homeowner who is current but worried has different options than someone already 30, 60, or 90 days behind.

Important: If you are already behind, consider contacting your mortgage servicer and a HUD-approved housing counselor as soon as possible. Free official help may be available.

Common options to compare

Refinance

May help if you have enough credit, equity, and a new loan would meaningfully improve your payment or terms.

Loan modification

May be available through your servicer if you have a documented hardship and need a change to your existing loan terms.

Forbearance

May temporarily pause or reduce payments, but missed amounts usually still need to be handled later.

Repayment plan

May spread missed payments over time if your hardship was temporary and income has stabilized.

Questions to ask your servicer

When a free counselor may help

A HUD-approved housing counselor can help you understand your options, prepare for a servicer call, and avoid scams. This can be especially useful if you are already behind or feel pressured to make a fast decision.

Check your Mortgage Stress Score

Use the free calculator to understand your estimated risk level and compare possible next steps.

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Educational information only. MortgageStressScore.com is not a lender, mortgage broker, law firm, financial advisor, foreclosure prevention company, or housing counseling agency.